Payments
We accept most types of payments including PayPal Visa, Mastercard and American Express (1.7% surcharge) and bank transfer.
All advertised items include 10% GST and all purchases are provided with a Tax Invoice. For direct bank deposits please include your name and transaction ID in payment description.
Buyers have 14-days to settle payment. Failure to make full payment within this period will result in an Unpaid Items Dispute being raised against the buyer.
While all care is taken, any errors or omissions in this item listing are not deliberate. All pictures contained within this listing are for illustration purposes only.
Customer Support
Our friendly sales staff are contactable via eBay for all enquiries, product information and postage quotations. There is no support outside business hours and during this time messages are answered within 24 hours.
We encourage buyers to leave feedback once items are received. We automatically leave positive feedback to the buyer upon the receipt of same. Please contact us first to fix unforeseen problems before leaving a negative feedback. We are here to help and will try to resolve any issues.
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Postage
We offer interstate and international deliveries for most items. If postage cost is not stipulated in description, please message our friendly sales staff via eBay and have your postcode/suburb ready to assist with your quote. All quotes include handling.
All postage and deliveries will be dispatched from Melbourne within 24 hours (Excluding weekends, public holidays or outside trading hours) only once full payment is cleared. Please allow up to 7 business days for national and 3 weeks for international delivery.
Items cannot ship without supplied phone number and email address. If receiving large/bulky items, ensure someone is home to take delivery and please inspect contents of package prior to signing.
Pick up is available from Richmond, Victoria, Australia after payment is made via eBay. There is no charge for pickups.
AUTHORITY TO LEAVE (at a safe place on your premisis) is automatically given for smaller items. Please advise if you do not wish the item to be left. If not successfully delivered, items sent with Australia Post have a 7 day holding period at buyers local Post Office before being sent back to vendor.
Pickup
Stocked items are available for collection from our Richmond Store. Please call / email for stock availability.
Non Stocked items are shipped from our suppliers warehouse and will not be available for collection on the day.
Once item arrives to our Richmond Store we will call / email and organise day of collection with you.
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